At h99, we believe gaming is purely for entertainment. We want every player to enjoy it within their limits and get help quickly if things go wrong. Your well-being is our top priority.
H99 provides these tools free of charge to help keep your gaming experience safe and enjoyable.
You can set your own daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately, and any increase requires a 24-hour waiting period.
Set a daily time limit for how long you play. When your time is up, h99 will automatically alert you and suggest ending your session.
Feeling like you need a break? Set a cooling-off period from 24 hours up to 6 weeks. Your account will be automatically suspended for the duration.
If you are experiencing long-term issues, you can self-exclude from h99 for anywhere between 6 months and permanently. During this period, no promotional messages will be sent to you.
Play will automatically stop once you reach a set loss amount. This is the most effective tool for protecting your finances.
H99 strictly prohibits account registration for anyone under 18. Age verification is mandatory at sign-up, and suspicious accounts are subject to review.
Responsible gaming means treating gaming as a form of entertainment, not a way to make money. If you play at h99 within your limits, manage your budget wisely, and take breaks when needed, it can be a truly enjoyable experience.
But when gaming gets out of control, it can have serious consequences on your personal, family, and financial life. h99 takes this very seriously, which is why we have built responsible gaming tools and support systems into our platform from the start.
The foundation of responsible gaming is deciding in advance how much time and money you're willing to spend, then sticking to those limits. If you lose, don't chase your losses by betting more — that mindset is the biggest risk of all.
h99's Core Principles: Whether you win or lose, we want gaming to always be an enjoyable experience. That's why we never encourage excessive play or push you to place big bets in the heat of the moment.
People often don't realize when their gaming habits are becoming a problem. Watch out for the warning signs below and seek help if needed.
Remember: Experiencing these signs is not a sign of weakness — it is a health issue with real solutions. Reach out to h99's support team or seek professional help.
H99's responsible gaming tools are available in your account settings and can be activated in just a few steps.
Log in to your h99 account and click the profile icon in the top right corner.
From the profile menu, select the "Responsible Gaming" option.
Set a deposit limit, time limit, loss limit, or cooling-off period — whatever you need.
Save your changes. Reductions take effect immediately; increases are subject to a 24-hour cooldown.
For any issues, h99's 24/7 support team is always here for you. Reach us via live chat or email.
To foster a culture of responsible gaming at h99, we always encourage our users to follow the guidelines below.
Before each session, decide how much you are willing to spend. If you lose, stay within that budget and don't go over.
Don't think of gaming as a source of income. It's entertainment, like going to the cinema — spending a little is perfectly normal.
Take at least a 10-minute break every hour. Get up, walk around, drink some water, and do something else.
Avoid gaming when you are tired, emotionally distressed, or under the influence of alcohol — your judgment is impaired at these times.
Join h99 and experience gaming the responsible way. Use our protection tools to set your own limits and stay in control.